Holiday Inn Express & Suites - Basel - Allschwil, an IHG Hotel

Great room with everything you need to have a comfortable stay. Plenty of food choices at breakfast, kind staff, a bus stop in front of the hotel and a free pass for public transport.

- the hotel is new (opened 2023) and clean - good breakfast - confortable bed - nice staff - free Basel card included for transportation around the city - bus station nearby - iron and table - free city map from the receptionist during check-in and she also gave us very useful details regarding how to get to the city center and back to the hotel

I had been staying at this hotel for a couple of weeks. Everything went well. Most of the hotel staffs were service-mind and professional. Only a few staffs were not that good at service. There were 4 people who were the most impressive for me. Two females, one with long hair and another one with short hair wearing blue shirt staff uniform. They first met me during my check in on 31/7/24 and after that they always greet me every time we met. Also, the male bar staff who gave me some good recommendations during my stay and thanks a lot for helping me when I was having issue with the food vending machine. Another big thank to the male staff who run service every well on my check out on 28/8/24. There were a few staffs who didn't treat me well during my stay. One was a female (white shirt) in charge on 25/8/24 night at the check-in counter. She might thought that I wasn't a hotels guest staying there so, she treated me badly. The rests are superb and impressive. If I have a chance to revisit this area, I will definitely stay at this hotel again.

The hotel has a comfortable and inviting breakfast area with a good selection of quality foods. There were long breakfast hours, no food shortages, and staff members smoothly replaced everything. Also, the hotel has a very inviting, well-arranged dining area near the reception, which combines a nice bar, a cosy restaurant, and a working area with plenty of sockets and big tables. My room was spacious and clean. All staff members were very helpful. The hotel is outside the city centre, but public transportation provides comfortable communication between the hotel, the city centre and the airport.

We were truly impressed by the quality of service at the hotel. From the warm welcome at check-in to the complimentary room upgrade, every detail was thoughtfully taken care of. Our room was very comfortable and included useful amenities such as a sink, a kettle, and a microwave. The breakfast also deserves special praise; it was both delicious and offered a wide variety of options. Additionally, the hotel is conveniently located next to Aldi and Müller stores, which is perfect for those looking to shop for souvenirs or groceries. Getting to the city center was also very easy; buses 38 and 36 provided quick and convenient transportation. The hotel also provided us with a Basel Card, allowing us to use public transport for free during our stay. The friendly and helpful staff made our experience even better. Highly recommended!